Frequently Asked Questions - hvv Points

For every $1 you spend with us, you get 1 hvv point. Once you've hit 250 hvv points, you automatically become an hvv Insider Member and you get a $5 Gift Certificate on us!

And for every subsequent 250 hvv points you earn, you will receive a $5 Gift Certificate as well!

Upon earning the next 1000 hvv points within a year after becoming a hvv Insider Member, you will be upgraded to hvv Baller member.

Find our what membership tier you’re on on your MY ACCOUNT PAGE.
For more information regarding our hvv Membership Tiers, click HERE.

Review your hvv purchases online and earn 20 hvv Points!

Share your hvv OOTD with us on Instagram (tag @hervelvetvase and hashtag #hvvgirl / #hvvmoments) to receive another 20 and 30 hvv Points respectively.

If you've left a review, please allow us up to 14 working days to approve your review and credit your hvv Points to your customer account. 

Please note that rate and review Points will not be awarded if you did not purchase the item or if it was returned. 

Purchasing from us and writing reviews aren't the only ways to earn points that can bump you up our membership levels! 

Refer a friend to hervelvetvase HERE.

When your friend places her first order, you'll both get a $5 Gift Certificate!

(For desktop site)

Sign on to your account HERE and click on the icon next to the search function (top right of the page). You will be directed to 'My Account' page. From there, click on the 'hvv points' tab.

(For mobile site)

Click on the 'My Account' button on the left side bar. You will be directed to 'My Account' page. From there, click on the 'hvv points' tab.