Credit Card Payment
We accept all major credit card payments including Visa, Mastercard and American Express via PayPal and Stripe.
To select Credit Card Payment as your payment method, select "PayPal" during checkout. You will be automatically directed to our secure PayPal page. Once payment has been successfully transferred, you order will be automatically verified and you should receive an order confirmation email right away.
Please also note that we only accept Credit Card/PayPal transactions for amounts exceeding SGD$5.00. All transactions for amounts below SGD$5.00 must be processed via Internet Banking or ATM transfers.
Internet Banking and ATM Payments
We accept direct debit transactions via POSB, DBS, UOB, and OCBC.
To select Internet Banking or ATM transfer as your payment method, opt for "Bank Transfer" during checkout. Our bank account details will be provided at the end of the checkout process. You may proceed to fill out your transaction details on the "Update Payment Transfer" page. You may also view this page via your "Order History" under "My Account".
Please note that payment must be in within 12 hours for your order to be successfully processed. We regret to inform you that your order will be automatically cancelled without prior notification in the event that payment is not received within this timeframe.
To view your gift certificate, sign into your Her Velvet Vase account. Details will be reflected under "My Account". Upon checking out, your gift certificate will automatically be deducted from your total payable amount.
In the event that you do not use your entire gift certificate, the remainder will be credited back to your Her Velvet Vase account to be used for future purchases.